Outback Steakhouse Needs to Stay Outback

Yesterday my hubby and I went to Outback Steakhouse on a whim. I downloaded the app so that I can get a welcoming OnionRing. I also saw they had a promotion called the “outback promtion” that allows you to get “xyc “ starting at $14.99 a person. I thought that was a good deal and so off in the lyft we went. To say the experience was underwhelming is an understatement, from the non working app to the bland food, Outback Steakhouse needs to stay out in the back.

So we love a good deal yes? When I scrolled Outback Steakshous’s website, the big bold onion ring caught my eye. Download the app and you can get a free one? I’m going there anyway and that’s what I was going to order? Say no more. I felt a tingle in the fat on my back because I knew I was in for a good time. I downloaded the app promplty and provided enough information for them to become my roomate.

Then it made me provide additional information once I received and email, it seemed like I was signing up again. That was probably just me, of course I have to proved the same information to you three times, agreeing to the terms and conditions to sell all my information and make hundreds of millions of dollars in exchange for a free onion ring. You got it, where do I sign?

Once I sold part of my life essence in the onion ring contract, I tried to log in. Of course the website is experiencing difficulties and my Lyft is 2 minutes way. That makes all the sense in the world. Being resilient, and chafed over the thought I may not get my onion ring, I tried several times to log in. Then my account locked. Then there was no number to call. Then it said to email customer service, but if I did that surely I wouldn’t be able to get my onion ring upon arrival. Then my Lyft showed up and decided to be a jerk.

Don’t you know this fool had an attitude and dropped us off at an intersection in the parking lot at the back of the restaurant? YES, he did! My husband had to tell him to pull up to get me out of the parking lot intersection with a car driving closely in the opposite direction on my side. What a douche! We walked the rest of the way to the front of the restaurant and he made his way back to land of the damn rude. I decided to let it go and enjoy my night.

We walked into Outback Steakhouse at a new location and waited for the group of servers, host to realize we came into the restaurant to eat a meal. The busboy was able to point us out , 3 ft away from where they stood. Thank God! HOw would they have ever known that we were standing there? The horror! Shock, gasp, ahhhhh. Alas, that is behind us as we followed our confused hosts guide us to a the busiest portion of the resturant at a booth in the parkway of traffic. First impression customer service of staff 2/5.

I don’t now about you but I do not like to be in the direct path of on coming traffic in a restaurant, I’ll wait for a better table. I requested a new table and our gracious hosts sat us in the direct path of the bar and kitchen traffic. At that point, it was damn if I day anything and damn if I don’t. What can I say? I didn’t like that damn section either, but I face looking like a Karen by requesting another move. I mentioned it to my husband and saw his shoulders drop and thought Oh Lord , I’m being too much.

Then I thought of how much the meal will cost us and I really don’t have to beg anyone to take my money nor do I have to be satisfied with something that is not satisfiable to me. I didn’t want to embarass my husband but he was okay with me requesting another seat. I asked my server to move one table down away from the entrance point of the kitchen, Ooutback was really making sure they utilize every ounce of space for a table. That boot should have been for the employees to take a break at. That’s how close it was to the back.

Again, my name is Kimme and I Promise that every encounter with me is sweet and leaves you in a better place. I tip great, appreciate your service and your time. Our server was new and a bit nervous, she checked on us more thand than I have the opportunity to lift my fork. She was super sweet and eager to make sure all of her tables were well taken care of. Megan gave us a four star experience in a two star situation. Our water glasses were never empty, great suggestions and interaction, our food came out. Although a few things were forgotten, customer experience with our waitress was a 4/5 starts.

Our meal was bought out in a timely manner and by several staff. The first up was the onion ring we would now have to pay for. I glance at the menu once more before it came out, mouth watering with anticipation. Friend, when she came out with that ity bity greasy funky looking onion ring, I picked the menu back up in confusion. What in the world was that? I wish I knew I was going to talk smack about it, because I would have snapped a photos. But you have to believe me when I say I paid $11 for a $1.50 onion that someone hooked up in the back.

My goodness it paled in comparison to the advertisement. The taste was just greasy. Not too much more of anything else. Greasy with a slightly spicy sauce. It was a disppointment for sure, especially at that price point. I wasn’t able to get the app to work so enjoy the promotion. It wasn’t worth it.

The food came out, I have a burger and my husband had the a burger too. The first bite of both food was 5/10 being gracious. My burger taste like all the ingredients were seperate, although they were together. The burger meat bland, onion rings and tomato soggy, the lettuce was going it’s own thing.

After one bit, I had enough. I struggle with overeating, hence the fitness and weight loss journey I’m currently on and totally just cheated on. I do want to remind you that you are here to read and not judge. lol. Anyway friend, my food was terrible, my husbands food was terrible and he can eat! Food was definitely a 3/10 at the end of the night. The drinks, drin one, drink two were watered down and you may get a better deal with a 7-eleven slushie and a wine cooler. Save your time and energy, order water to wash down however much of the food you can stomach and call it a day.

The atmosphere was basic, nothing too special. Track light over the bar area, a photo print of Ausralia graced the wall. The vibe is perfect for a lunch break from work with your co-workers and you only have an hour to grab something….edible. Vibe 3/10.

Would I recommend the place for a friend? No, not at all. Overall the experience was a solid 3/10, and the highlight was great customer service by our server. The experience lasted 30 minutes, one that I will not repeat in the foreseeable feature. No thanks.

If you know a mom and pop shop, a sister and friend shop, a grandma and grandbaby shop that is worth a visit and some shine. Let me know. I love authenticity and will review for good customer service., vibe, and overall experience. Only bigger, corporate brands are reviewed on another scale.

Until our next adventure, keep me posted and in the loop.

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